The Good Exchange charity-owned, fundraising platform works on a ‘no funds, no fee’ basis and has always operated with no set up, monthly subscription or separate financial transaction costs.
In order to make The Good Exchange sustainable and increase its potential to further develop and grow the platform to bring greater benefit to its users, we do charge a platform service fee of no more than 5% + VAT of the amount being sought (based only on monies raised via the platform). If nothing is raised, no fees are charged.
Any fees due are collected monthly (only after disbursement of any grants and donations due via The Good Exchange have been made) via our Sage/GoCardless direct debit recurring payments platform.
To facilitate this process, organisations must add an authorised finance contact to their registered charitable organisation’s account (e.g. from finance, accounts or the organisational treasurer) who can permit Sage/GoCardless to collect the money from their organisational bank account via direct debit.
Once added as the primary finance platform user, and after the first donation and/or grant has been received via the platform, the nominated finance contact will receive an automated email from the Sage/GoCardless platform containing instructions on how to complete the direct debit authorisation process.
Please note that The Good Exchange will always pay out monies received from grants and donations according to its payment schedules but reserves the right to deduct fees due prior to disbursement if the direct debit authorisation process has not been completed.
Download User Guide: How to add a finance contact to your account on The Good Exchange.
