Research Report – technology in the Charitable Sector

The research into ‘Technology in the Charitable Sector’, looked at the current charitable grant application and distribution landscape and revealed that hundreds of hours are being spent completing application forms per year, with just two in five being successful. Conducted by global research company, Vanson Bourne, respondents from 100 UK grant-making organisations and almost 200 applicant organisations (fundraisers) were interviewed and surveyed throughout January and February 2019.

The research revealed significant levels of dissatisfaction with current processes and an increased appetite to embrace digital to reduce wasted efforts and enable collaboration to address societal issues, with charities contending with the ongoing impact of government cuts to funding.

Four key areas of interest were identified:

  1. The need for a stage one application form: The issues which both grant-makers and funders are facing, how much time is spent filling in application forms and how this links to a single stage one/initial application form
  2. Technology in the charitable sector: What technology grant-making organisations are currently using to help manage the grant-making process, how satisfied they are with this technology and whether they agree that technology can help with any of their key processes
  3. Funding: Specifically looking at how many applications grant-makers receive are actually funded in whole or in part, the difficulties they face with funding these applications and whether there is anything that could incentivise change in the way they currently do things to improve the application process for both parties
  4. Collaboration: This section explores how willing grant-makers are to collaborate with their peers for the good of the industry and to what extent they believe collaboration can help